A search for the right cleaning partner often comes down to how well a company listens. Complete Home Concepts spoke with several teams, compared what each one offered, and looked closely at who paid attention to the details that mattered to them. Cleaning Up KC stood out because we focused on how their staff uses the space and what would make their day easier.
That level of care turned a simple referral into an ongoing partnership, summed up in three words:
“They’re great.”
— Brook Black, Complete Home Concepts
Choosing A Partner Who Listens To The Details
Complete Home Concepts first heard about Cleaning Up KC through a referral, which gave them a starting point. Still, they took the time to speak with other companies and see who really understood their needs.
“They were brought to us by a referral, and we had actually talked to a couple of different companies, but they paid by far the most attention to details as far as what we are looking for and just what they were able to offer.”
What made the difference was not a long list of generic services. It was the way our team listened and focused on:
- The spaces their staff use the most
- The surfaces that need to be ready without extra effort
- The kind of support that would actually save their team time
That early focus on detail gave Complete Home Concepts confidence that the work would match their expectations, not just a standard checklist.
Break Room Care That Saves Staff Time
One of the clearest benefits Complete Home Concepts sees shows up in the break room, where their team starts and pauses their day.
“Everything, when we go into the break room, every surface that we use is wiped down. We don’t have to take the additional time to do it because it’s already done.”
For their staff, this means:
- Clean, ready-to-use surfaces every time they walk in.
- No need to wipe down counters before eating or taking a break.
- A shared space that feels cared for, not like one more chore.
A spotless break room might sound small, but it changes how people feel about their workspace. It sends a message that their time and comfort matter.
A Team That Feels Like Friends, Not Just A Vendor
Beyond clean surfaces, what really stands out for Complete Home Concepts is how the relationship feels. The connection with the Cleaning Up KC team is personal, not distant or transactional.
Names and relationships matter here:
“[Who] I just met a person to person, I feel like we’re already friends. We exchange emails.”
“Ruby came down. I’ve worked with Stephanie or talked to her about things before, and I mean, I feel like I just know them all already.”
That kind of familiarity gives them:
- A clear sense of who is behind the work.
- Easy, direct communication when something needs attention.
- Confidence that their concerns will be understood and acted on.
When a client feels like they “already know” the team, it becomes much easier to share feedback and keep improving together.
What “They’re Great” Really Means
When Complete Home Concepts says:
“They’re great.”
It reflects more than a single good visit. It comes from:
- A referral that led to careful comparison with other companies.
- A decision based on attention to detail and alignment with their needs.
- A break room that is consistently ready for use without extra effort from staff.
- A friendly, responsive team that feels familiar and easy to talk to.
For Cleaning Up KC, this testimonial confirms that the basics done well, listening, paying attention to how spaces are used, keeping shared areas spotless, and building friendly, professional relationships, are what truly matter to clients.
Contact Us
Complete Home Concepts values consistency, clear communication, and a team that understands how their staff uses the space. If your company wants the same level of attention, the path is simple. Work with a partner who listens, adapts, and treats your building like their own.
Cleaning Up KC offers tailored walkthroughs, detailed proposals, and a service approach shaped around your priorities. Contact us today to schedule a visit or request a custom cleaning plan that fits your building and the way your team works.
