When a property management company chooses a cleaning partner, they are trusting them with more than just floors and trash cans. They are trusting them with tenant satisfaction, daily operations, and the reputation of every building they manage.
That is the kind of trust Tower Properties has placed in Cleaning Up KC for roughly 15 years. From a single building to an expanding relationship, their experience shows what it means to work with a cleaning company that really is “different.”
From One Building To A Long-Term Partnership
The relationship started the way many do: with a promise.
When Tower Properties first met Serena and Melanie from Cleaning Up KC, they heard a bold claim.
“When we first met, they said they were different. They were better than everybody else, and I had a hard time believing it, but they were tenacious and kept after it.”
That early persistence led to a test run. Tower Properties decided to give Cleaning Up KC a shot with a single building.
“I gave them a shot with a building, and from there it grew.”
That first opportunity was the foundation for a long-term partnership. Over time, Cleaning Up KC earned more of Tower Properties’ trust and expanded its work across additional buildings in the portfolio.
Tenacity Backed By Accountability And Consistency
What turned that initial trial into a 15-year relationship was not just tenacity. It was showing up, following through, and delivering the same level of quality day after day.
Tower Properties sums it up clearly:
“They’ve done a great job, and they’re accountable and consistent, and they do everything they say they’re going to do.”
For a property management team, that accountability means:
- When Cleaning Up KC commits to a schedule, they keep it.
- When a task is promised, it gets done.
- When feedback is shared, it is acted on.
Consistency is just as important. Buildings do not need one great week of service; they need the same quality every night, every week, every year. That reliability is a big part of why this partnership has lasted so long.
Living Up To The Promise Of Being “A Different Company”
In the early days, Cleaning Up KC claimed they were not like other vendors Tower Properties had worked with. Over time, that promise had to be proven.
“And when she said they were a different company, they were.”
Being “different” in this context does not mean flashy or complicated. It means:
- Staying engaged over 15 years, not just one contract term
- Owning the work and staying accountable
- Delivering consistent results that make life easier for property managers and tenants
For Tower Properties, that difference is real enough that they highlight it when they talk about the relationship years later.
Results That Show Up In Tenant Satisfaction
In property management, the quality of cleaning often shows up in the voices of tenants first. Clean, well-kept common areas are a key part of how tenants feel about a building. Tower Properties points to that as one of the reasons they continue to work with Cleaning Up KC.
“They do a great job. The tenants are happy.”
Happy tenants mean fewer complaints, fewer distractions for the property management team, and a smoother day-to-day operation across the portfolio. Cleaning Up KC’s work supports that outcome behind the scenes.
A Partner They’re Comfortable Recommending
After years of working together, Tower Properties does not just quietly renew contracts. They are comfortable recommending Cleaning Up KC to others.
“I would certainly recommend Cleaning Up KC to other companies. They do a great job… And you won’t be disappointed in your choice if you pick them.”
That endorsement highlights a few key points:
- The service has held up over a long period of time
- The experience has matched the promises made at the beginning
- Tower Properties trusts Cleaning Up KC enough to tie their own reputation to the recommendation
In a field where reliability and trust are everything, that kind of statement carries real weight.
Why Tower Properties Continues To Choose Cleaning Up KC
Looking back over the relationship, a few themes stand out from Tower Properties’ testimonial:
- Long-term trust: Roughly 15 years of working together
- Earned growth: Starting with one building and expanding from there
- Accountability: “They do everything they say they’re going to do.”
- Consistency: A steady standard of quality across the years
- Tenant satisfaction: “The tenants are happy.”
- Confidence to recommend: “You won’t be disappointed in your choice if you pick them.”
Contact Us
Tower Properties’ experience shows what steady, accountable service can do for a building portfolio. When a cleaning partner delivers on every promise, keeps tenants happy, and provides the same quality year after year, property managers gain time, clarity, and confidence in their daily operations.
If you want that same level of reliability for your own buildings, Cleaning Up KC is ready to help. Contact us today to discuss your properties, schedule a walkthrough, or request a tailored cleaning proposal that supports your team and your tenants.
